Our official return policy is as follows:
We accept returns of defective item within 180 days since payment date with an authorized RMA #.
Please contact our customer service first with the following info for returns:
Your Personal Info,
Do you have different return policies or warranties for different products?
We have a 180-day limited warranty that provides for either repair or replacement of merchandise that has been confirmed as defective item by the product manufacturer.
What should I do if I'm not satisfied with the product and would like to return it?
Please make sure that you contact us before sending back the item. No matter what you need, a replacement or refund, please do not hesitate to let us know. We promise to reply promptly to make you all satisfied.
How will refund be issued?
Refund can only be credited back to the account used to make the original purchase. If you cancel the order before it is shipped, we will offer a full refund. Otherwise we will refund the product price to you and the shipping, tax and handling charges are excluded.