About Our Webs Return Policy

Post on: August 22,2019 By Widerlaser Category: Laser pointer introduction

Many customers come to ask us if we don't like to buy a laser pointer.
Tell you today about our website return policy.

Our official return policy is:

We accept returns of defective item within 180 days since payment date with an authorized RMA #. Please contact our customer service first with the info for returns.

In order to simplify the procedure and save time, please provide clear pictures of specific problems for reference as you contact us at the first time. Any returns will be refused without the RMA#. Upon receiving the returned item, we would either send you a replacement or refund to you.

All returns must be in their original or equivalent packaging with all miscellaneous accessories included.

We will decide whether the good can be refunded according to the actual condition. If the good can be refund, please use the most economical way and we will compensate your transportation fee.

And one customer also tell me: Do you have different return policies or warranties for different products?
We have a 180-day limited warranty that provides for either repair or replacement of merchandise that has been confirmed as defective item by the product manufacturer.

Please make sure that you contact us before sending back the item. No matter what you need, a replacement or refund, please do not hesitate to let us know. We promise to reply promptly to make you all satisfied.

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